How to Create a Reliable Contractor/Distributor Relationship

How to Create a Reliable Contractor/Distributor Relationship

Whether you do business in New York, New Jersey, Connecticut, Pennsylvania, or Delaware, your commercial construction business needs customers, trained staff, and a dependable source of building materials to survive. If any of these goes awry, your contracting business is doomed. That’s why it makes sense to find a good distributor and supplier and create a strong relationship.

A wholesale distributor plays a vital role in the success of any company. But in the building industry, the wrong distributor can literally make or break your business. That’s because delays in supplies, missed deliveries, or the wrong product can quickly strip the margins out of even your most profitable jobs.

If you’re looking for a wholesale supplier for your construction company, a quick Google search will give you a long list to choose from. But how do you know which supplier is the best fit for your business? And once you find a good supplier, how can you create a partnership that goes beyond price-off deals and starts helping you grow your business profitably?

Look for a Reliable Distributor That Delivers on Time Every Time

Waiting at a job site for delivery is stressful. Most of us in the construction industry has been in that awful position where the crew is waiting, specialty machines are rented, permits completed, and we are told that delivery will be late. Sometimes by a few hours. Sometimes by a few days or more.

In the construction world, lateness isn’t just an inconvenience–it literally sucks up profits. Many contractors must pay people and companies extra as they wait for delayed deliveries. Or companies must send workers home and hope they can come back tomorrow. Nothing is harder on a business owner’s spirit (and pocketbook) than a construction site that is waiting for materials to arrive.

 At Metro, we keep our promises. And we won’t wait until the last minute to tell our customers if manufacturing deliveries are delayed. If we say to a customer that an item or shipment will be somewhere at a specific time, it will be there.

Choose a Distributor Staffed by Knowledgeable Experts

Your distributor should know their products inside and out. They should have experienced staff who can help you work through specs and challenging situations or give you more information on ways to use the product to minimize product and labor costs.

Construction in the New York, New Jersey, and Philadelphia regions requires knowledge of building codes, material tolerances, and rigid specifications. At Metro, our teams are trained to help contractors work through requirements to ensure that the right product has been selected for the job.

Choose a Distributor That Carries a Deep Inventory

Additionally, your distributor should keep ample product in stock. Successful, reliable distributors, like Metro, keep a wide range of building materials on hand for immediate delivery while also accommodating special orders.

Look for a Commercial Building Distributor That has Relationships With Leading Brands

Of course, you need to choose a distributor that carries a wide variety of leading products. But it’s also critical to select a commercial building distributor that has close relationships with those brands. That’s because distributors with connections get preferential treatment. They can make things happen and ensure you get what you need when you need it. At Metro Interior Distributors, we create and maintain close relationships with leading brands, including Rockfon, Chicago Metallic, USG, National Gypsum, Georgia Pacific, Clark Dietrich, Owens Corning, Roxul, HandiFoam, Johns Manville, GreenFiber, OSI, RectorSeal, EverKem, RMax, 3M, Firestop, Scorpion Brand, Loctite, Pyro-Guard, Zip-Up, and many more.

Choose a Distributor That Answers the Phone, Returns Calls, and Provides Prompt Service to Commercial Contractors

It doesn’t matter what else a distributor does if you can’t get them on the phone. When you call, text, or email, you should receive a prompt response. Don’t wait for hours or days to pass for someone to return your calls or emails. Choose a distributor that is staffed up, so they can respond to contractor requests quickly and thoroughly. If you get the sense that they don’t have time for you, walk away and look for a distributor that can pay attention to you and your contracting business’s needs.

 Promises Kept, Commitments Delivered–Always!

We know that choosing a distributor can often be a gamble. Trying out a new resource is risky and potentially costly. When you want to find more building supply distributors for your New York, New Jersey, Philadelphia, Delaware, or Connecticut contracting business, give us a call at 631-673-8420 or visit us at metrointerior.com. Metro will help you be confident in your decision to make us a part of your business, so contact us today. We keep our promises and deliver on time. Always!